SUPPORT AT EVERY STAGE OF YOUR JOURNEY!!

Summer is approaching and you might be planning your next trip throughout the Mediterranean. Whether you are a member of the crew or you want to enjoy your stay while sailing on board your yacht, Estela Superyacht Agency wants to make your life hassle-free.

 

First, we listen to you!

As a super yacht service provider, we deliver a wide range of services to our clients, but first we listen to them and make sure that we know what their needs and requirements are.

 

At the recent Palma Superyacht Show 2016 we had the opportunity to meet many of our partners as well as to welcome new visitors who are currently looking for ways of expanding their businesses. After discussing several aspects of this niche market, we could identify many points that need to be looked after throughout a super yacht´s journey. And that´s why we are here for!

 

How can we help you?

At Estela Superyacht Agency, we advise you and support you at every stage of your journey, not only from our office in Palma de Mallorca but also throughout our international network of offices and our presence in all the major ports worldwide.

Before arrival

Before your arrival we can assist you on all matters related to booking, itinerary planning, storage, courier, logistics and charter authorisation.

On Arrival

On your arrival, you can rest assured that we will offer you assistance with any arrival & immigration formalities, car rental, laundry, medical assistance, internet & telephone as well as any repair, refits and chandlery.

 During your stay

During your stay, our range of services will help you to make the most of your stay. These include crew activities, concierge services, training, recruitment, parcel deliveries, Cash to Master to name but a few. We can also act as a tax agent on your behalf.

Should you need any training for your crew, we are unique in the way that we not only provide training courses and workshops on land but we also visit your yacht – we act out real life scenarios both on board and in the water. Our When Seconds Count project includes the SYFARI training (Super Yacht First Aid & Rescue Improvement) which has the purpose of increasing the safety of a yacht and to improve the time of reaction and the skills in a first aid emergency situation. Additionally, we offer remote and on board medical services. Click here to learn more.

 Before your departure

Before your departure, we will also assist you with any departure formalities, VISA applications, provisioning & supplies, shipment and shrink wrapping. As a fuel & lube oil broker, we work together with our business partners Termopetroli and Shell Oil & Lubricants, our official partner in the Balearic Islands, and we offer extremely competitive prices on the most expensive commodity that your yacht requires.

Shipyard

Shipyard – whether you need to book a shipyard or any of the following services: scaffolding, chandlery, antifouling, painting, repairs, spare parts, storage or crew accommodation, we are here to help you!

 

Estela Shipping is a commercial shipping agent as well as a super yacht agent with a dedicated team at our office in Palma de Mallorca. We are compliant with the latest regulations in the maritime sector and have been granted the Quality Awards ISO Certification: 9001:2008.

 

We are here to help and assist you in all these matters. Please contact us for more information whether you have a particular requirement or you cannot find the service you require in our website.