Estela Shipping » Crew Assistance & Support

Aug 23

by admin in Balearics Experiences, Crew Assistance & Support, Events, SUPERYACHT AGENCY, what's on 0 comments

Sponsorship Opportunities for Superyacht Events in October Palma & Port Adriano, Mallorca

Early October is a particularly opportune time for businesses in the marine industry in Mallorca, as it signals the end of the Mediterranean season, before many yachts set off for the Caribbean. Every autumn, we organise the End of Season Party in Port Adriano and the Superyacht Poker Tournament at Casino de Mallorca. These events, now in their 5th and 4th year respectively, present a great way for you to connect with captains, crew, managers and key buy-side decision makers in our industry. It is a chance to thank those who used your services, and a way of growing your visibility in the yacht market. END OF SEASON PARTY FRIDAY 4TH OCTOBER BLUE NEST BAR – PORT ADRIANO This event is Mallorca’s biggest party for the end of the Mediterranean season, as well as signalling the start of the Caribbean season. The party is a relaxed let-your-hair-down event, with themed fancy dress, complimentary full buffet and drinks, live band and DJ. The party is always well-attended by captains and crew, as well as brokers and industry colleagues, with complimentary return transport laid on from STP and Club de Mar marinas in Palma to Port Adriano. Last year, we had more than 250 guests, while the fancy dress theme was ‘Celebrities Ahoy’, with […]

Oct 18

by admin in Crew Assistance & Support, Events, SUPERYACHT AGENCY, The Y - Yachting Handbook 0 comments

End of Season extravaganza, ‘Celebrities Ahoy!’. We had a blast!

Thanks to everyone who came along to our End of Season extravaganza, ‘Celebrities Ahoy!’. For the complete photo gallery, click here https://flic.kr/s/aHsmts141G A special thanks also to our sponsors who helped us stage the event or donated prizes: Bluewater Crew & Training Atlante Marine Solutions The Antigua Yacht Club Marina & Resort Termopetroli Avance Rent a car Heroesportals Es Baluard Museu d’Art Modern i Contemporani de Palma Fronda – Magatzem Verd TransferClass Mrs Sweet Crew Bar Nice Price Supermarket Mallorca Gin Burger The Wines Garden We’ll see you again next year.

Oct 02

by admin in Crew Assistance & Support 0 comments

Crew heading to Florida or the Caribbean? Best get your visa in order quickly!

The requirements for visiting, or working in, US territories have changed significantly since the end of last season and yacht crew have increasingly seen their B1/B2 visa applications denied. As the only yacht consignatory agents in Palma de Mallorca, we have a track record for dealing efficiently with immigration and port authorities. Our expertise is not limited to the Balearics and we have been busy assisting captains and crew travelling across to the US for the winter season in obtaining their B1/B2 visas. US Customs and Border Protection paperwork has never been straightforward and there are a number of new pitfalls to steer clear of, to avoid delays in obtaining the right visa. If you need help with your application, email us at palma@superyachts.agency or telephone Kristy Hollingsworth on +34 619 655 955.

Sep 21

by admin in Crew Assistance & Support, Law and Regulations 0 comments

CLEARANCE COMPULSORY FROM EU TO MONACO

Cruising to Monaco next week for the #MonacoYachtShow? Any yachts sailing from the Balearics to the non-EU waters of Monaco need to obtain clearance to exit the EU from border authorities. Upon return, documentation must likewise be presented in order re-enter. Contact us at Estela to prepare and submit your docs, at estela@superyacht.agency

Jun 11

by admin in Crew Assistance & Support, The Y - Yachting Handbook 0 comments

OBLIGATIONS FOR CAPTAINS BORDER CONTROL

Obligations for captain when a Yacht arrives from Outside the European Union. READ THE ARTICLES: “The Y” Yachting Handbook 2018 Edition pick up a copy of the 2018 edition of ‘the Y’ Yachting Handbook by our office

Nov 09

by admin in Crew Assistance & Support, SUPERYACHT AGENCY 0 comments

Alarming amount of crew members are not signing on and off yachts correctly in Palma

We have noticed over the past month when the season is coming to a close or yachts are preparing to leave for the Caribbean many non EU crew members are not realising that they have not correctly signed on or off their Yacht. What does this mean? When you fly into a EU country on arrival you must go with a cosignatory to Immigration and have your passport stamped so you can embark on the yacht, this stops your 90 days being consumed. If you do not do this and you consume your days, you could be classified as an illegal and when you go to the airport to fly home you can have up to a 5 year ban for entering any EU country. If you want us to come on board and make sure that you have everything order contact us at Palma@estelashipping.net or +34 971 722 532 and of course no charge for the visit. More info at pag. 28 of “The Y” The Yachting Handbook

Oct 18

by admin in Crew Assistance & Support, SUPERYACHT AGENCY 0 comments

Are you sure all your paperwork is in order for departure?

Are you heading home after the season? Are you a NON-European passport holder? Is your visa still in date? Do you require a stamp? If you have any queries concerning your eligibility to fly home without incurring any problems when leaving Spain or reentering, give us a quick call or message and we can advise you on any issues you may have. Let us make sure you get away without any glitches, Contact : 0034 971 722 532 estela@superyachts.agency

Aug 17

by Estella in Balearics Experiences, Crew Assistance & Support, SUPERYACHT AGENCY 0 comments

HUGE IMPACT ON SUPERYACHT BEHAVIOR!

There has been a huge impact on Superyacht behavior thanks to the Yachting Handbook, First published for the 2017, this Handbook has changed the behavior and routes of yachts that are sailing the Balearics. The handbook gives captains more information about rules and legislation than ever before. The posidonia page link is informing captains about anchorage possibilities and warning them on the risks if they damage the sea grass.. Owners and guests are becoming more curios of trying experiences and itineraries suggested in the handbook. With the support of Estela Superyacht Agency for timing, booking and assistance, it aims to make their experience unique and hassle free. Being the first season since its launch, we are seeing results that are exceeding our expectation! If you don’t have your copy on board, contact us or pop by our office! A Good read!

Dec 15

by Estella in Crew Assistance & Support, Law and Regulations, SUPERYACHT AGENCY 0 comments

FLYING HOME FOR CHRISTMAS?

Are you sure all your paperwork is in order for departure? Are you heading home for the festive season? Are you a NON-European passport holder? Is your visa still in date? Do you require a stamp? If you have any queries concerning your eligibility to fly home without incurring any problems when leaving Spain or reentering, give us a quick call or message and we can advise you on any issues you may have. Let us make sure you get away for Christmas without any glitches, We will collect you passports from your boat and take care of all the details. Contact : 0034 971 722 532 palma@estelashipping.net

Dec 15

by Estella in Crew Assistance & Support, Law and Regulations, SUPERYACHT AGENCY 0 comments

THE TRITON – NAUTICAL NEWS FOR CAPTAINS AND CREWS – NOW IN MALLORCA!

The Triton is a monthly newspaper for the people who earn their living working on luxury yachts. It was first published in April 2004. The main aim of Triton magazine is to be a voice for the community of people who earn their living working on yachts. To give captains and crews the information they need to help them run their boats and manage their careers. Based in Fort Lauderdale, it remains one of the only independent yachting publications in the industry today. Triton is a Greek sea god, the son of Poseidon and Amphitrite. He is often seen as a merman: a man from the waist up, a fish from the waist down. Triton had the power to calm or rile the seas by blowing his conch horn. We liked that as a metaphor for what the best newspapers can do: to deliver news that will dispel rumors and encourage discussion on the issues and trends yacht captains and crew face. The Tritons only distributer in the Balearics is in Palma at the Estela Shipping Offices on Av. Gabriel Roca, nº 37 local C, 07014 Palma de Mallorca. Tel: +34 971 722 532 www.estelashipping.net Feel free to pop into […]

Nov 30

by Estella in Crew Assistance & Support, SUPERYACHT AGENCY 0 comments tags: activities, berth, booking, painting, palma, repair, shipyard, yacht

Staying in Palma over the winter?

Let us take care of you! Estela Shipping is your one stop point during your stay. Members of your crew needing Immigration formalities, going home for the holidays, we organize, Visa applications, transit visas along with arrival and departure formalities. Competitive prices on Lube oil and Rent a Cars. How can we help you?

Apr 14

by Estella in Charter & Brokerage, Crew Assistance & Support, SUPERYACHT AGENCY 0 comments

Estela Shipping – Stand 33 at Palma Boat Show

An event not to be missed! As the date for the Palma Boat Show 2016 is approaching, Estela Shipping is getting ready for the most important and prestigious event in Palma de Mallorca nautical industry. “Make your life easier!” In the 2015 edition we celebrated our 165th year of activity in the Balearics, and Estela’s stand was one of the most visited during the yacht show. This year, Estela Superyacht Agency has a full programme of events, presentations and activities, very much aligned with our ambition and company vision to ‘Make Your Life Easier.’ Print your ticket invitation here We will welcome visitors at our stand 33 during the 5 consecutive days the show is held. Everyone will have the opportunity to discover the real philosophy of our agency, meet our partners and friends and have a clear understanding of the services we offer. Amongst our programme for this year´s show, Estela will present a tailor-made healthcare service for the yachting industry as part of our partnership between ClipperTelemed+ and WSC – When Seconds Count project (by Estela Superyacht Agency). The service includes telemedicine and medical assistance, medical training and other on board services. Read our full article here. […]

Apr 13

by Estella in Crew Assistance & Support, Safety on board, SUPERYACHT AGENCY, When Seconds Count 0 comments

New yacht healthcare service partnership between Estela Shipping and Clipper Ventures

Clipper Ventures and Estela Shipping are delighted to introduce a new service that will revolutionize healthcare on board yachts. Estela Shipping Superyacht Agency is thrilled to announce a new agreement with ClipperTelemed+, the leading global provider of remote and on board medical services. ClipperTelemed+ offers 24/7 global emergency and remote general medical support for crews of merchant ships and yachts from fully qualified emergency physicians within five minutes, wherever the casualty is located, in most languages. As a result of the synergy between the two companies, ClipperTelemed+ and the WSC -When Seconds Count project (by Estela Superyacht Agency) the partnership will offer telemedicine and medical assistance, medical training and other on board health services. Francesco Gennai, Director of the When Seconds Count project said: “Crew and passengers´ safety are of paramount importance on board a yacht. With the right medical training and advice leading to the ability to carry out first aid in a remote environment can minimise a casualty’s injuries, help aid their recovery and even ensure their survival.” Tom Bettle, Business Development Manager of ClipperTelemed+, said: “ClipperTelemed+ provides remote primary and emergency medical care to seafarers the world over. Our unique approach not only enhances crew wellbeing, […]

Feb 26

by Estella in Crew Assistance & Support, SUPERYACHT AGENCY, When Seconds Count 0 comments

Are you planning to go to the Med this summer?

Just some information that could be helpful to you during your planning process: We are able to assist you in the following ports during your trip with our offices in: • Gibraltar • Canary Island • Morocco • Barcelona • Palma de Mallorca Through our Agency Network: • Azores • Cape Verde • France • Italy • Greece • Croatia Should you decide to ship your tender boat to Palma, we can take care of the shipment, arrival formalities and move it to the marina for you. We are able to start now with any bookings you may need in any marina, prepare the itineraries for your guests and make any restaurant/hotel reservations. Feel free to use our address/office for all your couriers and shipments. During your stay we can assist you with: • Provisioning • Laundry • Medical assistance • Transfers • Wine and drinks • Car rental • Flight tickets • Restaurant/Hotel/Show bookings • Fueling and lube-oil • Internet/Telephone • Storage • Crew/Guest Activities • Recruiting • Repairs/ Chandlery/ Antifouling • Others.. Should you need to transfer money, we will be more than happy to assist you with our Cash to Master Service. Upon arrival we will be […]

Feb 26

by Estella in Crew Assistance & Support, SUPERYACHT AGENCY 0 comments

An indispensable asset when cruising in the Balearic Islands area

Estela Shipping is following certain quality standards under the norm of the UNE-EN-ISO 9001:2008 as we put great emphasis on receiving feedback from our customers in order to constantly improve our services. In relation to this we developed a customer satisfaction sheet adapted to the standards that are asked for in the UNE-EN-ISO 9001:2008 regulations. Apart from that Estela Shipping is a member of the AYSS- Association of Yacht Support Services, a global network which you only can be part of if you meet certain quality standards and obtain recommendations from captains and industry companions. Therefore, we continuously send out customer satisfaction sheets. These official satisfaction sheets from the AYSS and UNE-EN-ISO 9001:2008 clearly state that all captains, crew and partner agencies that are working with us would recommend Estela Shipping to others. The AYSS recommendation sheet also includes the question if Estela Shipping can be considered as being fair and ethical and only if it is answered with a ¨yes¨ you can enter the AYSS. Other opinions by captains that were often used in this context are ¨indispensable asset when cruising in the Balearic Islands area ¨ or ¨available 24/7¨.

Dec 02

by admin in Crew Assistance & Support, Safety on board, When Seconds Count 0 comments

When Seconds Count

Before anything else, preparation is the key to success. We commonly say that lives are invaluable, that saving a life, any life, is worth any effort, any expense. Is it true? Every emergency is a situation in which you have no control over, and eventually it can stem from a lack of preparation. In fact fear of failure, anxiety and confusion can generate chaos and paralyze the victim’s rescue procedures. Be ready to react! Prepare yourself, your crew and your yacht to handle first-aid emergencies in a professional effective way.

Dec 01