Estela Shipping team was pleased to see many of you at our stand during the recent edition of the Palma Superyacht Show 2016. However, if you couldn´t make it, we still have another event for you to join us this week. As we had the opportunity to speak to many of our visitors in situ, we could get some valuable feedback about your needs and expectations from a yachting service provider like us. We definitely take this feedback on board and strive to continuously maintain and improve the quality of our services. Just to make your life easier! It is worth mentioning that visitors of this year´s edition highlighted the increased professionalism and commercial activity of the Palma Boat Show. We really appreciate your interest and comments and therefore, we would like to invite you to our next event: “Estela Partners & Friends Party” on Thursday 12th May at 20h00. Venue: Gin Burger Restaurant Address: Paseo Mallorca 18, 07012, Palma de Mallorca (Spain) We trust this will be a further opportunity to share valuable insights about the yachting industry whilst enjoying a relaxing and informal atmosphere. We look forward to seeing you soon! Thank you
An event not to be missed! As the date for the Palma Boat Show 2016 is approaching, Estela Shipping is getting ready for the most important and prestigious event in Palma de Mallorca nautical industry. “Make your life easier!” In the 2015 edition we celebrated our 165th year of activity in the Balearics, and Estela’s stand was one of the most visited during the yacht show. This year, Estela Superyacht Agency has a full programme of events, presentations and activities, very much aligned with our ambition and company vision to ‘Make Your Life Easier.’ Print your ticket invitation here We will welcome visitors at our stand 33 during the 5 consecutive days the show is held. Everyone will have the opportunity to discover the real philosophy of our agency, meet our partners and friends and have a clear understanding of the services we offer. Amongst our programme for this year´s show, Estela will present a tailor-made healthcare service for the yachting industry as part of our partnership between ClipperTelemed+ and WSC – When Seconds Count project (by Estela Superyacht Agency). The service includes telemedicine and medical assistance, medical training and other on board services. Read our full article here. […]
Clipper Ventures and Estela Shipping are delighted to introduce a new service that will revolutionize healthcare on board yachts. Estela Shipping Superyacht Agency is thrilled to announce a new agreement with ClipperTelemed+, the leading global provider of remote and on board medical services. ClipperTelemed+ offers 24/7 global emergency and remote general medical support for crews of merchant ships and yachts from fully qualified emergency physicians within five minutes, wherever the casualty is located, in most languages. As a result of the synergy between the two companies, ClipperTelemed+ and the WSC -When Seconds Count project (by Estela Superyacht Agency) the partnership will offer telemedicine and medical assistance, medical training and other on board health services. Francesco Gennai, Director of the When Seconds Count project said: “Crew and passengers´ safety are of paramount importance on board a yacht. With the right medical training and advice leading to the ability to carry out first aid in a remote environment can minimise a casualty’s injuries, help aid their recovery and even ensure their survival.” Tom Bettle, Business Development Manager of ClipperTelemed+, said: “ClipperTelemed+ provides remote primary and emergency medical care to seafarers the world over. Our unique approach not only enhances crew wellbeing, […]
Just some information that could be helpful to you during your planning process: We are able to assist you in the following ports during your trip with our offices in: • Gibraltar • Canary Island • Morocco • Barcelona • Palma de Mallorca Through our Agency Network: • Azores • Cape Verde • France • Italy • Greece • Croatia Should you decide to ship your tender boat to Palma, we can take care of the shipment, arrival formalities and move it to the marina for you. We are able to start now with any bookings you may need in any marina, prepare the itineraries for your guests and make any restaurant/hotel reservations. Feel free to use our address/office for all your couriers and shipments. During your stay we can assist you with: • Provisioning • Laundry • Medical assistance • Transfers • Wine and drinks • Car rental • Flight tickets • Restaurant/Hotel/Show bookings • Fueling and lube-oil • Internet/Telephone • Storage • Crew/Guest Activities • Recruiting • Repairs/ Chandlery/ Antifouling • Others.. Should you need to transfer money, we will be more than happy to assist you with our Cash to Master Service. Upon arrival we will be […]
Estela Shipping is following certain quality standards under the norm of the UNE-EN-ISO 9001:2008 as we put great emphasis on receiving feedback from our customers in order to constantly improve our services. In relation to this we developed a customer satisfaction sheet adapted to the standards that are asked for in the UNE-EN-ISO 9001:2008 regulations. Apart from that Estela Shipping is a member of the AYSS- Association of Yacht Support Services, a global network which you only can be part of if you meet certain quality standards and obtain recommendations from captains and industry companions. Therefore, we continuously send out customer satisfaction sheets. These official satisfaction sheets from the AYSS and UNE-EN-ISO 9001:2008 clearly state that all captains, crew and partner agencies that are working with us would recommend Estela Shipping to others. The AYSS recommendation sheet also includes the question if Estela Shipping can be considered as being fair and ethical and only if it is answered with a ¨yes¨ you can enter the AYSS. Other opinions by captains that were often used in this context are ¨indispensable asset when cruising in the Balearic Islands area ¨ or ¨available 24/7¨.
Marinas We are sure you agree with us that Spain and its islands are one of the most popular destinations for super yachts. As Estela Shipping has its own offices and partner offices in all mayor ports of Spain and the Balearic Islands you can trust us that we know all the hotspots and most beautiful places. This is why we are convinced that you should give us a call so we can assure you the best berth rates and reservations as well as develop a customized itinerary to guarantee your perfect trip. Not only can we assist you in Barcelona and Palma but also in Menorca, Ibiza, Valencia, South of Spain and the Canary Islands. If this is not enough we can also assist you in Panama, Cuba and Miami. With us your dream itinerary will become true!
If you work on a yacht, you should be aware about the risks that come with water activities. Your guest’s and colleague’s life could depend on your skills and preparation. Every second can be vital and only a well organized teamwork can ward off tragedy in many cases.The ability to carry out first aid before paramedics arrive can really minimise damage to the victim, help aid their recovery and even ensure their survival. Do you really know how to react in an emergency situation? Are you and your colleagues prepared to save a life? Think about how you would answer the questions below: • Does everybody on board know exactly where the first aid kit is and how to use it? • Do you know how to effectively perform CPR and use a defibrillator? • When is it necessary to provide emergency oxygen? • Do you remember how to revive a person experiencing a breathing or heart function emergency? • Did you know that after approximately three to five minutes in cardiac arrest, irreversible brain/tissue damage may begin to occur? • What’s your reaction time in a cardiac arrest emergency? • Can you recognize the signs of drowning? • Do […]
2015 has been a great year for us and the team at Estela Shipping is very much proud of its achievements as the year finally comes to an end. Reflecting on the year, we are able to look back at a brilliant Palma Yacht Show that was carefully prepared by our team in Palma and not only enjoyed by them but also the many guests that had the opportunity to visit our stand. This was closely followed by the opening of our new offices in Palma, Barcelona and Cuba, with new relationships and